REFUND/CANCELLATION POLICY:
A valid credit or debit card is required to guarantee and pay for your Laser Tag On The Go reservation. There will be a $25 cancellation fee for all parties or events canceled after payment is received. NO REFUND if your reservation is canceled within 14 days of your event. We will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.
PRIVACY POLICY:
Laser Tag On The Go is committed to protecting your privacy. We use the information we collect on the site to make bookings with us as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.
TRAVEL/FUEL SURCHARGE:
A Travel/Fuel surcharge is applied for locations over 20 miles from our home zip code. See our Service Area page for more information.
BAD WEATHER:
Laser Tag play can be affected by severe or very wet weather (unless indoor play at a larger venue is planned.) There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (heavy rain, very high winds, flooding, and/or extremely heavy rains, snow, or ice), we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff, and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated heavy rain, snow storm, tropical storm, or hurricane), please contact us to begin the rescheduling or have a contingency plan for an indoor venue (large room, school gymnasium, etc.)
SUPERVISED CHILDREN:
Laser Tag On The Go does require a parent or responsible adult to be on the scene during the party.
WAIVER:
All participants must have a signed “hold harmless” waiver before participation. Minors (under 18) must have the waiver signed by a parent or responsible guardian. The waiver can be downloaded here or a fillable form here.
ALCOHOL/DRUGS:
Due to the nature of Laser Tag gameplay, involving running around obstacles and other players, we reserve the right to limit gameplay to those not influenced by alcohol or drugs. We may and reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated during any Laser Tag On The Go event. Any observed use of illegal narcotics or legal narcotics used illegally will immediately result in the party’s termination.
DAMAGE/INJURY:
Neither Laser Tag On The Go nor its employees shall be responsible for any damage to property resulting from a request by the client to set up the laser tag playing field in a specific location. This includes both above-ground and below-ground property/equipment damage. Additionally, Laser Tag On The Go reserves the right to charge the client’s credit card for damages to our equipment resulting from careless or willful damage by the client’s guests. Neither Laser Tag On The Go nor their employees assume any responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.
PICTURES:
While your party is in effect, the Game Coach may take pictures of the gameplay. We use these party photos for our website and Social Media pages (Facebook, etc.) We never identify players’ last names or locations. If you do not want our Game Coach to take these pictures or post them on the Fan Page, please notify the Game Coach before the party.
TIPS:
The Game Coach ensures that your group makes the most of our high-tech fun. He or she tutors inspires, and entertains. Tipping for good service is a great idea but not required.
By Booking Laser Tag On The Go and Submitting Payment, you agree to these terms.